Dental Front Desk Coordinator — Elevate Patient Experience

Dental365; Basking Ridge (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Paid time off

In-house dental program

Fringe benefits

Job summary

Dental365 in Basking Ridge, NJ, is seeking a Front Desk Coordinator to deliver exceptional patient experiences at the front desk. You will greet patients, manage phones and appointments, and coordinate with the billing team to ensure smooth daily operations.

The role supports the Practice Manager, with responsibilities including intake, scheduling, billing inquiries, and maintaining accurate patient records using Denticon.

Qualifications

• Prior dental experience is preferred.
• Resume showing stable employment history.
• Strong organizational and multitasking abilities.
• Flexible scheduling availability.
• Excellent interpersonal communication.

Responsibilities

• Greet patients with concierge care and warmth.
• Answer phones promptly and respond to messages.
• Manage and confirm patient appointments.
• Enter new patient records and update ledgers in Denticon.
• Collect co-payments and verify PPO/FFS insurance.
• Respond to billing inquiries and route to correct dept.
• Assist the Practice Manager with office tasks.

Skills

Customer service

Communication skills

Organizational skills

Flexibility

Teamwork

Tools

Denticon

Job description

Dental365 in Basking Ridge, NJ, is seeking a Front Desk Coordinator to deliver exceptional patient experiences at the front desk. You will greet patients, manage phones and appointments, and coordinate with the billing team to ensure smooth daily operations.

The role supports the Practice Manager, with responsibilities including intake, scheduling, billing inquiries, and maintaining accurate patient records using Denticon.