Dental Front Desk Concierge - Patient Experience Champion

Dental365; Maumee (OH); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Vision insurance

401(k) with match

Paid time off

In-house dental program

Full-time benefits

Job summary

Dental365 in Maumee, OH, is seeking a Front Desk Coordinator to deliver concierge patient service and support a seamless dental experience. You will greet patients, handle phones, schedule appointments, and manage patient records with Denticon, while collecting co-pays and verifying insurance.

Ideal candidates have prior dental front desk experience, strong organization and communication skills, and the flexibility to adapt to a varying schedule.

Qualifications

• Prior dental experience is required.
• Resume showing consistent employment history.
• Excellent organizational skills for multi-tasking.
• Ability to adapt to varying schedules.
• Strong interpersonal communication skills.

Responsibilities

• Greet patients with concierge-level service.
• Answer phones promptly and respond to messages.
• Manage schedules and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify PPO/FFS insurance.
• Respond to billing inquiries and direct to appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Dental experience

Stable employment history

Organizational skills

Schedule flexibility

Interpersonal skills

Tools

Denticon

Job description

Dental365 in Maumee, OH, is seeking a Front Desk Coordinator to deliver concierge patient service and support a seamless dental experience. You will greet patients, handle phones, schedule appointments, and manage patient records with Denticon, while collecting co-pays and verifying insurance.

Ideal candidates have prior dental front desk experience, strong organization and communication skills, and the flexibility to adapt to a varying schedule.