Dental Front Desk Lead: Patient Experience & Scheduling

Guardian Dentistry; Randolph Township (NJ); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

401k with matching

Health/Dental/Vision

Life Insurance

Disability Insurance

Flexible Schedules

Job summary

Smith Family Dentistry in Randolph, NJ seeks a dynamic Lead Front Desk Administrator to join our fast-growing team. This full-time role involves greeting patients, managing phone calls, and coordinating the Doctor and Hygienist schedules to ensure a smooth patient experience.

The ideal candidate has 2-3 years of front desk experience, strong interpersonal skills, and a professional demeanor. We offer competitive benefits, paid time off, and a friendly work environment.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism and self-motivated work ethic.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name with a friendly personality and assist them throughout their office visit.
• Answer phones and manage scheduling with Doctor(s) and Hygienist.
• Submit insurance claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Communication

Interpersonal skills

Education

Associates Degree

Job description

Smith Family Dentistry in Randolph, NJ seeks a dynamic Lead Front Desk Administrator to join our fast-growing team. This full-time role involves greeting patients, managing phone calls, and coordinating the Doctor and Hygienist schedules to ensure a smooth patient experience.

The ideal candidate has 2-3 years of front desk experience, strong interpersonal skills, and a professional demeanor. We offer competitive benefits, paid time off, and a friendly work environment.