Dental Front Desk Lead - Patient Experience Pro

GD NJ LLC; United States; On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

Health, dental, and vision plan

Paid vacation

Paid holidays

401k with matching

Flexible schedules

Job summary

Smith Family Dentistry is seeking a dynamic Lead Front Desk to join our fast-growing team. You will greet patients entering the office and manage the phones, while scheduling Doctor(s) and Hygienist appointments in a fast-paced environment.

This part-time role requires 1–2 Saturdays per month, 8:00 am–2:00 pm. We offer paid vacation and holidays, a 401k program with matching contributions, and a competitive benefits package. 2–3 years experience and an Associates Degree are preferred.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients.
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Job description

Smith Family Dentistry is seeking a dynamic Lead Front Desk to join our fast-growing team. You will greet patients entering the office and manage the phones, while scheduling Doctor(s) and Hygienist appointments in a fast-paced environment.

This part-time role requires 1–2 Saturdays per month, 8:00 am–2:00 pm. We offer paid vacation and holidays, a 401k program with matching contributions, and a competitive benefits package. 2–3 years experience and an Associates Degree are preferred.