Dental Front Desk Lead – Patient Care & Scheduling

Dakota Valley Oral and Maxillofacial Surgery; Eagan (MN); On-site; USD 25,000 - 36,000; Full time

Job summary

Dakota Valley Oral and Maxillofacial Surgery is seeking a proactive Front Desk Office Coordinator to join our medical-dental practice. You will greet patients, schedule appointments, check in patients, post payments, and help convert treatment plans with accuracy.

The role requires strong administrative skills, multitasking ability, and excellent communication to ensure a positive patient experience in a fast-paced setting.

Qualifications

• Completion of high school or equivalent is required.
• Previous oral surgery, dental, or medical experience is preferred.
• Proven administrative experience with a track record of growth or improvement.
• Multitasking ability in a fast-paced environment.
• Experience with customer service techniques to ensure a superior patient experience.
• Superior communication skills, both verbal and written.
• Willingness to take on other duties as assigned and adapt to evolving needs.

Responsibilities

• Answer phones, schedule appointments, and create patient accounts.
• Check patients in and post payments.
• Convert treatment plans accurately.
• Assist with scheduling surgeries and ensure preparations are made.
• Collaborate with team to handle administrative tasks.

Skills

Patient-centric attitude

Administrative skills

Multitasking

Customer service

Communication skills

Adaptability

Education

High school diploma or equivalent

Job description

Dakota Valley Oral and Maxillofacial Surgery is seeking a proactive Front Desk Office Coordinator to join our medical-dental practice. You will greet patients, schedule appointments, check in patients, post payments, and help convert treatment plans with accuracy.

The role requires strong administrative skills, multitasking ability, and excellent communication to ensure a positive patient experience in a fast-paced setting.