Dental Front Desk Coordinator — Welcoming Patients & Scheduling

Marblehead-Smile-Design-and-Family-Denta; Marblehead (MA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive compensation

Job summary

Marblehead Smile Design and Family Dental is seeking a friendly Front Desk Coordinator to join a close-knit team in Marblehead, MA. The role focuses on creating a warm patient experience and ensuring the front office runs smoothly.

You will greet patients, manage appointments, verify insurance, answer questions, and coordinate with clinicians to keep the flow steady. A Tuesday–Thursday schedule and competitive pay await the right candidate.

Qualifications

• 2+ years of front desk or administrative experience in a dental or medical office.
• Experience with dental insurance verification and eligibility checks.
• Familiarity with dental practice management software.
• Excellent communication and organizational skills.

Responsibilities

• Welcoming patients and providing a friendly, professional first impression.
• Scheduling and confirming appointments.
• Managing the daily schedule and helping minimize gaps and no-shows.
• Verifying dental insurance eligibility and benefits.
• Answering phones and responding to patient questions.
• Collecting co-pays and maintaining accurate patient and insurance information.
• Coordinating with the clinical team to keep patient flow running smoothly.
• Helping create a positive experience for every patient who visits our office.

Skills

Front desk experience

Insurance verification

Practice management software

Communication skills

Tools

Dental software

Job description

Marblehead Smile Design and Family Dental is seeking a friendly Front Desk Coordinator to join a close-knit team in Marblehead, MA. The role focuses on creating a warm patient experience and ensuring the front office runs smoothly.

You will greet patients, manage appointments, verify insurance, answer questions, and coordinate with clinicians to keep the flow steady. A Tuesday–Thursday schedule and competitive pay await the right candidate.