Front Desk Coordinator

Marblehead-Smile-Design-and-Family-Denta; Marblehead (MA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive compensation

Job summary

Marblehead Smile Design and Family Dental is seeking a friendly Front Desk Coordinator to join a close-knit team in Marblehead, MA. The role focuses on creating a warm patient experience and ensuring the front office runs smoothly.

You will greet patients, manage appointments, verify insurance, answer questions, and coordinate with clinicians to keep the flow steady. A Tuesday–Thursday schedule and competitive pay await the right candidate.

Qualifications

• 2+ years of front desk or administrative experience in a dental or medical office.
• Experience with dental insurance verification and eligibility checks.
• Familiarity with dental practice management software.
• Excellent communication and organizational skills.

Responsibilities

• Welcoming patients and providing a friendly, professional first impression.
• Scheduling and confirming appointments.
• Managing the daily schedule and helping minimize gaps and no-shows.
• Verifying dental insurance eligibility and benefits.
• Answering phones and responding to patient questions.
• Collecting co-pays and maintaining accurate patient and insurance information.
• Coordinating with the clinical team to keep patient flow running smoothly.
• Helping create a positive experience for every patient who visits our office.

Skills

Front desk experience

Insurance verification

Practice management software

Communication skills

Tools

Dental software

Job description

Join Our Dental Team as a Front Desk Coordinator!

Marblehead Smile Design and Family Dental is looking for a friendly, organized, and experienced Dental Front Desk Coordinator to join our team!

If you enjoy working with patients, staying organized, and being an important part of a close-knit dental team, we'd love to hear from you.

We’re looking for someone who can provide a warm and welcoming experience for our patients while helping keep the front office running smoothly.

What We Offer

• Competitive compensation: $20–$30/hour, based on experience
• Consistent Tuesday–Thursday schedule
• Paid time off (accrual based on hours worked)
• Health insurance eligibility
• Supportive and patient-focused dental team
• Opportunity to build lasting relationships with patients
• A professional and welcoming practice environment

What You'll Do

As our Front Desk Coordinator, you'll be an important part of the patient experience and the day-to-day operation of our practice. Your responsibilities will include:

• Welcoming patients and providing a friendly, professional first impression
• Scheduling and confirming appointments
• Managing the daily schedule and helping minimize gaps and no-shows
• Verifying dental insurance eligibility and benefits
• Answering phones and responding to patient questions
• Collecting co-pays and maintaining accurate patient and insurance information
• Coordinating with the clinical team to keep patient flow running smoothly
• Helping create a positive experience for every patient who visits our office

What We’re Looking For

• 2+ years of front desk or administrative experience in a dental or medical office required
• Experience with dental insurance verification and eligibility checks
• Familiarity with dental practice management software
• Excellent communication and organizational skills

  Why Join Marblehead Smile Design and Family Dental?

  Our front desk team plays an important role in creating a great experience for our patients. We're looking for someone who takes pride in helping patients feel welcome while keeping the office organized and running efficiently.

  If you're an experienced dental front office professional looking for a supportive practice and a consistent Tuesday–Thursday schedule, we'd love to meet you!