Dental Front Desk Concierge – Patient Experience Pro

Dental365; Brookline (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Generous compensation

Health and vision insurance

401(k) retirement plan with matching

Generous paid time off

In-house dental program

Extra fringe benefits

Job summary

Dental365 in Brookline, MA, is seeking a Front Desk Coordinator to enhance the patient experience at our Brookline Smile Artists practice. The role leads greetings, scheduling, insurance verification, and billing support, with a focus on concierge care in a modern dental setting.

We offer generous benefits, a competitive salary range, and a team-driven culture that emphasizes growth and diversity. This is a full-time, on-site position with a 30+ hour workweek and a strong emphasis on patient

Qualifications

• Prior dental experience is required.
• A resume showing stable employment history.
• Strong organizational skills to manage multiple tasks.
• Flexibility to adapt to varying schedules.
• Excellent interpersonal communication abilities.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules and confirm patient appointments.
• Enter new patient records and update ledgers in Denticon.
• Collect co-pays and verify PPO/FFS insurance eligibility.
• Respond to billing or financial inquiries and direct as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental front desk experience

Organizational skills

Multitasking ability

Flexibility with schedules

Interpersonal communication

Job description

Dental365 in Brookline, MA, is seeking a Front Desk Coordinator to enhance the patient experience at our Brookline Smile Artists practice. The role leads greetings, scheduling, insurance verification, and billing support, with a focus on concierge care in a modern dental setting.

We offer generous benefits, a competitive salary range, and a team-driven culture that emphasizes growth and diversity. This is a full-time, on-site position with a 30+ hour workweek and a strong emphasis on patient