Dental Front Desk Coordinator: Patient Scheduling

Riccobene Associates Family Dentistry; Leland (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry is seeking a full-time Patient Coordinator for the Leland office to support front‑office operations. The role focuses on scheduling, insurance verification, payments, and accurate patient data for billing and reporting, delivering a positive patient experience.

The ideal candidate will have high school diploma, customer service experience, and the ability to multitask in a fast-paced environment while maintaining confidentiality and professionalism.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Ability to multi-task in a fast-paced environment.
• Strong communication skills with patients and team members.
• Ethical conduct and confidentiality emphasized.

Responsibilities

• Greet patients and check them in/out in the patient management system.
• Schedule appointments, including same-day/next-day routing.
• Verify insurance and process payments.
• Balance registers and close out daily proceeds.
• Monitor office emails and voicemails; prepare end-of-day reports.
• Support Office Manager with end-of-day processes and issue escalation.

Skills

Communication

Customer service

Multi-tasking

Attention to detail

Teamwork

Confidentiality

Professional demeanor

Education

High school diploma

Tools

Patient management software

RevenueWell

Job description

Riccobene Associates Family Dentistry is seeking a full-time Patient Coordinator for the Leland office to support front‑office operations. The role focuses on scheduling, insurance verification, payments, and accurate patient data for billing and reporting, delivering a positive patient experience.

The ideal candidate will have high school diploma, customer service experience, and the ability to multitask in a fast-paced environment while maintaining confidentiality and professionalism.