Dental Front Desk Coordinator — Patient Experience & Scheduling

Riccobene Associates Family Dentistry; Garner (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support the front office by managing scheduling, verifying insurance, processing payments, and maintaining accurate patient data for billing and reporting.

This non-clinical role focuses on delivering a positive patient experience, coordinating appointments, multi-tasking under pressure, and ensuring smooth office workflow in a fast-paced dental practice.

Qualifications

• Customer service experience required.
• High school diploma or equivalent.
• Strong communication skills and attention to detail.
• Ability to multi-task and manage priorities in a busy front office.
• Dental or medical front desk experience preferred.

Responsibilities

• Greet and assist patients to ensure a positive front‑office experience.
• Check‑in and check‑out patients; schedule same-day/next-day appointments.
• Verify insurance coverage and process patient payments; balance daily.
• Monitor emails and voicemails; support office communications.
• Maintain accurate patient data for billing and reporting.

Skills

Customer Service

Front Desk Skills

Multitasking

Communication

Data Entry

Confidentiality

Attention to Detail

Cash Handling

Education

High school diploma or equivalent

Tools

RevenueWell

Patient management software

MS Office

Job description

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support the front office by managing scheduling, verifying insurance, processing payments, and maintaining accurate patient data for billing and reporting.

This non-clinical role focuses on delivering a positive patient experience, coordinating appointments, multi-tasking under pressure, and ensuring smooth office workflow in a fast-paced dental practice.