Dental Front Desk Coordinator - Patient Experience & Scheduling

Shared Practices Group; Virginia Beach (VA); On-site; USD 25,000 - 32,000; Full time

Job summary

Shared Practices Group is seeking a Dental Front Desk Coordinator to greet patients, manage check-in/out, answer calls, and communicate appointment details in a friendly, professional manner.

Based in Virginia Beach, the role supports scheduling, office flow, and records management, ensuring accurate patient information and smooth day-to-day operations. Typical hours are Monday–Friday 8am–5pm with hourly pay between $18 and $23.

Qualifications

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers, scheduling software, and basic office technology.
• Professional appearance and demeanor.

Responsibilities

• Greet patients warmly and manage check-in/check-out.
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone.
• Communicate appointment details, office policies, and general visit flow.
• Support scheduling, recalls, and unscheduled treatment appointments.
• Maintain accurate patient records and documentation in the practice management system.

Skills

Customer service

Organizational skills

Multitasking

Computer proficiency

Professional appearance

Job description

Shared Practices Group is seeking a Dental Front Desk Coordinator to greet patients, manage check-in/out, answer calls, and communicate appointment details in a friendly, professional manner.

Based in Virginia Beach, the role supports scheduling, office flow, and records management, ensuring accurate patient information and smooth day-to-day operations. Typical hours are Monday–Friday 8am–5pm with hourly pay between $18 and $23.