Dental Front Desk Lead - Patient Experience & Scheduling

Shared Practices Group; Summerville (SC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Job summary

Shared Practices Group in Summerville, SC is seeking a Dental Front Desk Coordinator / Dental Receptionist to be the welcoming first point of contact for patients. You will handle check-in/out, phone inquiries, scheduling, and front-desk administration to ensure smooth daily operations.

The role emphasizes strong customer service, organization, and professional communication, with hours Monday–Friday 8am–5pm and a pay range of $19–$21 per hour.

Qualifications

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers and scheduling software.

Responsibilities

• Greet patients and manage check-in/check-out.
• Answer calls, respond to inquiries, maintain professional tone.
• Schedule, confirm, reschedule, and follow up on appointments.
• Maintain accurate patient records in the practice management system.
• Support front desk organization and office flow.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Computer literacy

Tools

Scheduling software

Practice management system

Job description

Shared Practices Group in Summerville, SC is seeking a Dental Front Desk Coordinator / Dental Receptionist to be the welcoming first point of contact for patients. You will handle check-in/out, phone inquiries, scheduling, and front-desk administration to ensure smooth daily operations.

The role emphasizes strong customer service, organization, and professional communication, with hours Monday–Friday 8am–5pm and a pay range of $19–$21 per hour.