Dental Front Desk Concierge & Patient Experience Pro

Dental365; Virginia; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Generous compensation

Flexible health and vision insurance

401(K) retirement plan with matching

Generous paid-time off

Exclusive in-house dental program

Extra perks and fringe benefits

Job summary

Dental365 in Virginia is seeking a Front Desk Coordinator to deliver exceptional patient experience at the front desk. You will greet patients, handle phones, manage appointments, and maintain patient records with precision using Denticon.

Responsibilities include collecting co-payments and verifying insurance, addressing billing inquiries, and supporting the Practice Manager with daily office tasks. The role emphasizes strong interpersonal skills, organizational ability, and flexibility to

Qualifications

• Prior dental experience is required.

Responsibilities

• Greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with Denticon.
• Collect co-payments and verify insurance eligibility (PPO/FS).
• Respond to patient billing or financial inquiries, directing to appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Front desk coordination

Phone handling

Customer service

Multitasking

Interpersonal skills

Tools

Denticon

Job description

Dental365 in Virginia is seeking a Front Desk Coordinator to deliver exceptional patient experience at the front desk. You will greet patients, handle phones, manage appointments, and maintain patient records with precision using Denticon.

Responsibilities include collecting co-payments and verifying insurance, addressing billing inquiries, and supporting the Practice Manager with daily office tasks. The role emphasizes strong interpersonal skills, organizational ability, and flexibility to