Dental Front Desk Coordinator - Patient Experience & Claims

Guardian Dentistry Partners; Gaithersburg (MD); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation

Paid Holidays

401k with matching

Benefits for 30 hours+

Health, dental, vision

Life Insurance

Disability Insurance

Flexible Schedules

Job summary

Guardian Dentistry Partners seeks a Front Desk Coordinator at Quince Orchard Dental Care to greet patients and manage the front desk. You will answer phones, verify insurance, schedule appointments, and assist with billing questions in a fast-paced dental office.

The ideal candidate has 2–3 years of experience, strong communication skills, and a professional, friendly demeanor. This role offers a competitive hourly rate, paid vacation and holidays, and a benefits package with 401k for qualifying

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
• Driven personality to strive to be the best in your profession and provide the best care.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name with a friendly personality as they arrive and assist them throughout their visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit insurance claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Phone etiquette

Multitasking

Interpersonal skills

Education

Associates Degree

Job description

Guardian Dentistry Partners seeks a Front Desk Coordinator at Quince Orchard Dental Care to greet patients and manage the front desk. You will answer phones, verify insurance, schedule appointments, and assist with billing questions in a fast-paced dental office.

The ideal candidate has 2–3 years of experience, strong communication skills, and a professional, friendly demeanor. This role offers a competitive hourly rate, paid vacation and holidays, and a benefits package with 401k for qualifying