Dental Treatment Plan Specialist

Guardian Dentistry; Gaithersburg, Northern (MD, KY); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation

Paid Holidays

401k with match

Health plan

Life insurance

Disability insurance

Non-exempt

Job summary

Quince Orchard Dental Care is seeking a friendly front desk associate to manage patient scheduling, treatment coordination, and inquiries about insurance and billing. You will present treatment options and secure agreement for care, while maintaining accurate records and supporting front office operations.

The role requires high school education, strong interpersonal skills, and experience in customer service or similar settings.

Qualifications

• Education: High school diploma is required.
• Strong interpersonal and communication skills are essential.
• Experience in customer service or front desk roles is preferred.

Responsibilities

• Manage patient scheduling and treatment coordination with doctors and hygiene team.
• Answer patient questions, including insurance inquiries, and explain treatment plans and financial obligations.
• Present treatment options to patients and secure agreements for care.
• Record and update patient charts and appointment information in the system.
• Assist with general front office duties as needed.

Skills

Interpersonal skills

Customer service

Verbal communication

Team player

Education

High school diploma

Tools

Dental software

Job description

Quince Orchard Dental Care is seeking a friendly front desk associate to manage patient scheduling, treatment coordination, and inquiries about insurance and billing. You will present treatment options and secure agreement for care, while maintaining accurate records and supporting front office operations.

The role requires high school education, strong interpersonal skills, and experience in customer service or similar settings.