Dental Front Desk Coordinator — Scheduling & Patient Care

Guardian Dentistry; Gaithersburg, Northern (MD, KY); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Hourly rate

Paid vacation & holidays

401k with matching

Benefits after 30 hours

Health, dental, vision

Life and disability insurance

Flexible schedules

Job summary

Quince Orchard Dental Care is seeking a friendly, organized Front Desk Coordinator to greet patients and manage the front desk operations. You will handle phones, schedule appointments, and ensure a smooth patient flow while maintaining a welcoming atmosphere.

The role requires strong multitasking and communication skills, with a focus on delivering an exceptional patient experience. Benefits include paid time off and health plans, with a fast-paced team environment.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients.
• Driven personality to strive to be the best in your profession and provide the best care for our patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Multitasking

Education

Associates Degree preferred

Job description

Quince Orchard Dental Care is seeking a friendly, organized Front Desk Coordinator to greet patients and manage the front desk operations. You will handle phones, schedule appointments, and ensure a smooth patient flow while maintaining a welcoming atmosphere.

The role requires strong multitasking and communication skills, with a focus on delivering an exceptional patient experience. Benefits include paid time off and health plans, with a fast-paced team environment.