Dental Treatment Plan Navigator

Guardian Dentistry Partners; Gaithersburg (MD); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Guaranteed hourly rate

Paid vacation and holidays

401k with company match

Benefits for 30+ hours per week

Health, dental, and vision plan

Life and disability insurance

Job summary

Quince Orchard Dental Care in Gaithersburg, MD is seeking a front desk coordinator to manage patient scheduling, treatment coordination, and insurance inquiries. You will work closely with dentists and staff to ensure smooth daily operations and patient satisfaction.

The role involves presenting treatment plans, handling financial arrangements, and supporting the front office team to maintain an organized, welcoming practice environment.

Qualifications

• High school diploma or equivalent.
• Legible handwriting for communications.
• Knowledge of Dental Software a plus.
• Office experience preferred.

Responsibilities

• Explain treatment needs to patients and schedule visits.
• Coordinate communications between doctors and patients.
• Maintain doctor/hygiene schedules.
• Assist patients with insurance questions and financing options.
• Present financial treatment plans and obtain patient agreement.
• Assist with front office duties as needed.

Skills

Interpersonal skills

Verbal communication

Team player

Policy adaptability

Conflict resolution

Customer service experience

Data entry accuracy

Communication with office manager

Education

High school diploma

Tools

Dental software

Job description

Quince Orchard Dental Care in Gaithersburg, MD is seeking a front desk coordinator to manage patient scheduling, treatment coordination, and insurance inquiries. You will work closely with dentists and staff to ensure smooth daily operations and patient satisfaction.

The role involves presenting treatment plans, handling financial arrangements, and supporting the front office team to maintain an organized, welcoming practice environment.