Dental Front Desk Coordinator

Connection Dental; Silver Spring (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

Connection Dental in Silver Spring, MD is seeking a friendly Dental Front Desk Coordinator to greet patients, schedule appointments, and coordinate with clinical staff to ensure a smooth daily flow. The role requires a patient-first attitude and strong organizational skills in a fast-paced environment.

Ideal candidates have 1+ years in dental/medical front desk work, familiarity with Dentrix or Eaglesoft, and knowledge of insurance verification and billing.

Qualifications

• 1+ years of experience in a dental or medical front desk/administrative role.
• Familiarity with dental practice management software such as Dentrix or Eaglesoft.
• Knowledge of dental insurance verification and billing processes.
• Strong communication and interpersonal skills with a patient-first attitude.
• Highly organized with the ability to multitask in a busy office environment.
• Proficiency in Microsoft Office and basic computer skills.
• HIPAA knowledge and commitment to patient confidentiality.

Responsibilities

• Greet and check in patients, ensuring a warm and professional front office experience.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Verify dental insurance benefits and process claims accurately and efficiently.
• Collect and post patient payments, co-pays, and manage billing inquiries.
• Maintain and update patient records, ensuring accuracy and HIPAA compliance.
• Answer and direct incoming phone calls, emails, and patient inquiries.
• Coordinate with dental providers and clinical staff to ensure smooth daily operations.

Skills

Front desk administration

Dentrix

Eaglesoft

Dental insurance

HIPAA compliance

Patient communication

Microsoft Office

Multitasking

Tools

Dentrix

Eaglesoft

Job description

Connection Dental in Silver Spring, MD is looking for a friendly and organized Dental Front Desk Coordinator to be the welcoming face of our practice! If you thrive in a fast-paced environment and love helping people, with great pay and bonuses we want to hear from you!

Responsibilities:

Greet and check in patients, ensuring a warm and professional front office experience

Schedule, confirm, and manage patient appointments using dental practice management software

Verify dental insurance benefits and process claims accurately and efficiently

Collect and post patient payments, co-pays, and manage billing inquiries

Maintain and update patient records, ensuring accuracy and HIPAA compliance

Answer and direct incoming phone calls, emails, and patient inquiries

Coordinate with dental providers and clinical staff to ensure smooth daily operations

Requirements:

1+ years of experience in a dental or medical front desk/administrative role preferred

Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)

Knowledge of dental insurance verification and billing processes

Strong communication and interpersonal skills with a patient-first attitude

Highly organized with the ability to multitask in a busy office environment

Proficiency in Microsoft Office and basic computer skills

HIPAA knowledge and commitment to patient confidentiality

About Us:

Connection Dental is a trusted dental practice serving the Silver Spring, MD community with a commitment to exceptional patient care and a comfortable, welcoming environment. Our patients love us for our attentive, personalized approach to dentistry that puts their needs first. We pride ourselves on building a supportive team culture where every staff member is valued and empowered to grow professionally.