Dental Front Desk & Patient Experience Specialist

Guardian Dentistry Partners; Arlington (VA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

401k with matching

Health, Dental, Vision

Life Insurance

Disability Insurance

Flexible Schedules

Job summary

Guardian Dentistry Partners in Arlington is seeking a dynamic Front Desk to join our fast-paced dental office. You will greet patients, manage the phones, and schedule the Doctors and Hygienists while ensuring a positive patient experience throughout the visit.

The role requires 2-3 years of dental front desk experience, familiarity with Dentrix, strong communication, and multitasking in a busy environment. We offer competitive pay and benefits including paid time off and health plans.

Qualifications

• 2-3 years dental front desk experience required.
• Strong communication and interpersonal skills.

Responsibilities

• Greet patients and manage check-in/check-out.
• Answer and route phone calls professionally.
• Schedule Doctor and Hygienist appointments.
• Verify insurance and collect necessary information.
• Assist patients with billing questions.
• Submit insurance claims with proper documentation.
• Follow up on unscheduled care and reminders.

Skills

Customer service

Multitasking

Tools

Dentrix

Job description

Guardian Dentistry Partners in Arlington is seeking a dynamic Front Desk to join our fast-paced dental office. You will greet patients, manage the phones, and schedule the Doctors and Hygienists while ensuring a positive patient experience throughout the visit.

The role requires 2-3 years of dental front desk experience, familiarity with Dentrix, strong communication, and multitasking in a busy environment. We offer competitive pay and benefits including paid time off and health plans.