Dental Front Desk Coordinator: Patient Care & Scheduling

North American Dental Group; Miami (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

PTO

Benefits including 401k

Career growth opportunities

Dynamic work environment

Job summary

North American Dental Group in Miami is seeking a Front Desk Coordinator to deliver exceptional patient care at the dental front desk. You will greet patients, manage scheduling, verify insurance, and handle financial tasks to keep the office running smoothly.

The role requires dependability, strong customer service, and familiarity with dental software and Microsoft Office. You will contribute to a supportive team, participate in daily end-of-day reports, and help create a welcoming, efficient

Qualifications

• High School Diploma or equivalent; Associate’s degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and Microsoft Office; ability to learn new programs.

Responsibilities

• Handle insurance verification and prepare end-of-day reports to keep patients worry-free.
• Answer phone calls, greet visitors, schedule and verify appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and arrangements to patients, collect co-payments and verify coverage as appropriate.
• Track appointments due to no-shows, cancellations, and late arrivals.

Skills

Customer service

Insurance verification

Quality control

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group in Miami is seeking a Front Desk Coordinator to deliver exceptional patient care at the dental front desk. You will greet patients, manage scheduling, verify insurance, and handle financial tasks to keep the office running smoothly.

The role requires dependability, strong customer service, and familiarity with dental software and Microsoft Office. You will contribute to a supportive team, participate in daily end-of-day reports, and help create a welcoming, efficient