Dental Front Desk Coordinator: Patient Care & Scheduling

North American Dental Group (NADG); Bridgeport (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group invites applications for a Front Desk Coordinator role in a busy dental practice. The position focuses on patient-first service and efficient front office operations, aligning with NADG’s support for excellent patient care.

Typical hours are Monday–Friday, 8:00 am to 4:00 pm, with responsibilities including greeting patients, handling calls, scheduling, verifying insurance, and processing payments. Join a team dedicated to a positive patient experience.

Qualifications

• Must be dependable and skilled in quality control when handling financial information, insurance verification, and end-of-day reports.
• Performs clerical tasks: sorting mail, scanning, greeting visitors, scheduling, and phone handling.
• Explains procedures and services to patients using dental knowledge.

Responsibilities

• Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
• Explains procedures and/or services to patients using dental knowledge.
• Present financial policies and arrangements to patients; collect co-payments and verify insurance coverage as appropriate.
• Tracks appointments due to no-shows, cancellations, and late arrivals.

Skills

Dependable

Quality control

Insurance verification

End-of-day reports

Phone etiquette

Scheduling

Patient communication

Education

High School Diploma

Tools

Dental software

Microsoft Office

Job description

North American Dental Group invites applications for a Front Desk Coordinator role in a busy dental practice. The position focuses on patient-first service and efficient front office operations, aligning with NADG’s support for excellent patient care.

Typical hours are Monday–Friday, 8:00 am to 4:00 pm, with responsibilities including greeting patients, handling calls, scheduling, verifying insurance, and processing payments. Join a team dedicated to a positive patient experience.