Dental Front Desk Coordinator: Patient Care & Scheduling

North American Dental Group (NADG); Bridgeport (WV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group (NADG) is seeking a Front Desk Coordinator for our Bridgeport, WV practice. This role provides essential patient reception, appointment scheduling, and insurance verification with a patient-first approach.

You will handle phone calls, explain financial policies, process payments, and support the front desk team during a standard 8:00 am–4:00 pm, Monday–Friday schedule. We value empathy and a commitment to outstanding patient care.

Qualifications

• High School Diploma or equivalent; associate degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and Microsoft Office; able to learn new programs.

Responsibilities

• Greet patients, answer phones, schedule appointments, and provide information to callers.
• Verify insurance, collect co-payments, and explain financial policies to patients.
• Prepare end-of-day reports and maintain patient records with accuracy.
• Handle clerical tasks and contribute to a smooth front desk workflow.

Skills

Customer service

Insurance verification

Dental software

Microsoft Office

Appointment scheduling

Communication skills

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Dentrix

Microsoft Office

Job description

North American Dental Group (NADG) is seeking a Front Desk Coordinator for our Bridgeport, WV practice. This role provides essential patient reception, appointment scheduling, and insurance verification with a patient-first approach.

You will handle phone calls, explain financial policies, process payments, and support the front desk team during a standard 8:00 am–4:00 pm, Monday–Friday schedule. We value empathy and a commitment to outstanding patient care.