Dental Front Desk Coordinator — Growth, Benefits & Impact

North American Dental Group; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive PTO

401k

Career growth opportunities

Team oriented environment

Job summary

North American Dental Group is seeking a Front Desk Coordinator in Columbus to greet patients, schedule appointments, verify insurance, and collect payments. You’ll work closely with our clinical team to deliver a smooth patient experience.

We value dependability, good communication, and basic dental software knowledge; opportunities for growth, competitive PTO, and a comprehensive benefits package are provided.

Qualifications

• Customer service experience in healthcare or dental setting preferred.
• Familiarity with insurance verification and patient financial policies.
• Proficient with basic dental software and MS Office.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule, verify, and confirm patient appointments; answer phone and provide information.
• Explain procedures and/or services to patients; collect co-pays and verify insurance.
• Maintain accuracy of financial records and end-of-day reporting.
• Track no-shows, cancellations, and late arrivals.

Skills

Customer service

Insurance verification

Phone support

Quality control

Dental software

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Dentrix

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator in Columbus to greet patients, schedule appointments, verify insurance, and collect payments. You’ll work closely with our clinical team to deliver a smooth patient experience.

We value dependability, good communication, and basic dental software knowledge; opportunities for growth, competitive PTO, and a comprehensive benefits package are provided.