Dental Front Desk Coordinator – Full-Time with Benefits

Cordental Group; Norfolk (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Full-time position

Competitive compensation

Paid time off

Health and welfare benefits

401(k) with employer match

Supportive and collaborative team

Job summary

Konikoff Family Dentistry – Granby in Norfolk, VA seeks a friendly, organized Patient Coordinator to join our team full-time. You will be the first face patients meet, creating a welcoming experience and handling front office tasks with professionalism.

Responsibilities include greeting patients, scheduling, answering calls, verifying information, and assisting with insurance while maintaining HIPAA-compliant records. A positive attitude and teamwork are essential.

Qualifications

• Previous dental or medical front office experience preferred.
• Strong customer service and communication skills.
• Friendly, professional, and patient-focused.
• Comfortable working in a fast-paced environment.
• Organized with excellent attention to detail.
• Ability to multitask and prioritize responsibilities.
• Experience with dental practice management software is a plus.

Responsibilities

• Greet and welcome patients with a friendly, professional attitude.
• Manage patient check-in and check-out
• Schedule and confirm patient appointments
• Answer incoming calls and assist patients with questions
• Verify and update patient information
• Assist with insurance verification and benefit information
• Collect payments and discuss patient balances as needed
• Maintain accurate patient records and ensure HIPAA compliance
• Communicate effectively with doctors, hygienists, assistants, and other team members
• Help keep the daily schedule organized and running smoothly
• Provide an exceptional patient experience from start to finish

Skills

Customer service

Communication

Front office experience

Multitasking

Attention to detail

Team player

Organized

Tools

Dental practice management software

Job description

Konikoff Family Dentistry – Granby in Norfolk, VA seeks a friendly, organized Patient Coordinator to join our team full-time. You will be the first face patients meet, creating a welcoming experience and handling front office tasks with professionalism.

Responsibilities include greeting patients, scheduling, answering calls, verifying information, and assisting with insurance while maintaining HIPAA-compliant records. A positive attitude and teamwork are essential.