Dental Front Desk & Patient Experience Specialist

Dental Care Alliance; Suffolk (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Konikoff Dental Associates Harbour View in Suffolk, VA is seeking a friendly Patient Service Representative to join our team. You will welcome patients, check them in and out, and help with scheduling while delivering a warm, professional experience.

No dental experience is required; recent graduates are encouraged to apply. Excellent customer service, strong organization, and teamwork are valued as you support the clinical team and ensure smooth daily operations.

Qualifications

• Customer service experience preferred.
• No dental experience required.
• Recent high school graduates encouraged to apply.
• Friendly and professional communication skills.
• Comfortable answering phones and working with people.
• Strong organizational skills and attention to detail.
• Dependable, positive, and willing to learn.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Welcome patients and provide a friendly, positive first impression.
• Check patients in and out and assist with appointment scheduling.
• Answer incoming phone calls and respond to patient questions.
• Verify patient information and assist with updating records.
• Collect patient payments and provide receipts.
• Help coordinate appointments and follow up with patients.
• Work closely with the clinical team to keep the daily schedule running smoothly.
• Provide exceptional customer service throughout the patient experience.

Skills

Customer service experience

Friendly communication

Organizational skills

Teamwork

Education

High school diploma

Job description

Konikoff Dental Associates Harbour View in Suffolk, VA is seeking a friendly Patient Service Representative to join our team. You will welcome patients, check them in and out, and help with scheduling while delivering a warm, professional experience.

No dental experience is required; recent graduates are encouraged to apply. Excellent customer service, strong organization, and teamwork are valued as you support the clinical team and ensure smooth daily operations.