Dental Front Desk Coordinator — Elevate Patient Experience

Affordable Care, LLC; Lynchburg (VA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Career growth and advancement

Supportive, team-oriented environment

Meaningful impact on patients' lives

Work with experienced dental pros

Comprehensive new hire training

Zusammenfassung

Affordable Dentures & Implants is seeking an experienced Dental Front Office Professional to serve as the first point of contact for patients at our Lynchburg practice. You will manage front desk operations, scheduling, insurance coordination, and patient financing, while delivering exceptional customer service in a fast-paced environment.

The role emphasizes teamwork with dentists and staff, comprehensive training, and opportunities for growth within a leading dental services provider across

Qualifikationen

• 2+ years of dental front office or dental receptionist experience.
• Experience scheduling patients in a dental practice.
• Experience managing the full dental insurance process, including verification, claim submission, and patient financial communication

Aufgaben

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized, and welcoming reception area.
• Assist the clinical team with chairside support when needed.

Kenntnisse

Customer service

Communication

Organizational skills

Multitasking

Tools

Dentrix

CareCredit

Jobbeschreibung

Affordable Dentures & Implants is seeking an experienced Dental Front Office Professional to serve as the first point of contact for patients at our Lynchburg practice. You will manage front desk operations, scheduling, insurance coordination, and patient financing, while delivering exceptional customer service in a fast-paced environment.

The role emphasizes teamwork with dentists and staff, comprehensive training, and opportunities for growth within a leading dental services provider across