Dental Front Desk Coordinator - Patient Care & Growth

Affordable Care, LLC; Harrison (AR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Team-oriented environment

Meaningful patient impact

Dental team collaboration

Comprehensive onboarding

Job summary

Affordable Dentures & Implants is seeking a friendly, organized Dental Front Desk Coordinator to be the first point of contact for patients. You will deliver outstanding customer service and ensure the daily front office operations run efficiently in a fast-paced dental practice.

Ideal candidates have 2+ years of front office experience, familiarity with Dentrix, and comfort discussing financing options like CareCredit.

Qualifications

• 2+ years of dental front office or dental receptionist experience required.
• Experience scheduling patients in a dental practice.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process, including verification, benefits, claim submission, pre-authorizations, posting, follow-up, and patient financial communication.

Responsibilities

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized reception area.
• Assist the clinical team with chairside support when needed.

Skills

Customer service

Scheduling

Dental terminology

Multitasking

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants is seeking a friendly, organized Dental Front Desk Coordinator to be the first point of contact for patients. You will deliver outstanding customer service and ensure the daily front office operations run efficiently in a fast-paced dental practice.

Ideal candidates have 2+ years of front office experience, familiarity with Dentrix, and comfort discussing financing options like CareCredit.