Dental Front Desk Coordinator: Patient Care & Career Growth

Affordable Care, LLC; Elizabethtown (KY); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Career growth opportunities

Supportive team environment

Meaningful impact on patients' lives

Work with experienced dentists

Comprehensive new hire training

Résumé du poste

Affordable Dentures & Implants in Kentucky is seeking a Dental Front Desk Coordinator to be the first point of contact for patients, delivering outstanding service and ensuring smooth front-office operations. You will coordinate appointments, handle inquiries, and assist with insurance processes in a fast-paced dental practice.

The ideal candidate has 2+ years of front-office experience, strong communication, and a team-oriented mindset.

Qualifications

• 2+ years of dental front office experience.
• Experience scheduling patients in a dental practice.
• Experience using Dentrix preferred and CareCredit experience preferred.
• Knowledge of dental terminology and patient scheduling.

Responsabilités

• Welcome patients professionally and create a strong first impression.
• Check patients in/out and maintain efficient patient flow.
• Schedule, confirm, and coordinate appointments.
• Answer calls and respond to inquiries on treatment, scheduling, pricing, financing, and policies.
• Verify and maintain patient records in Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options including CareCredit when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations with reports and administrative tasks.
• Maintain a clean, welcoming reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties to support the practice's success.

Connaissances

Dental front office experience

Customer service

Multitasking

Communication skills

Organizational skills

Outils

Dentrix

CareCredit

Description du poste

Affordable Dentures & Implants in Kentucky is seeking a Dental Front Desk Coordinator to be the first point of contact for patients, delivering outstanding service and ensuring smooth front-office operations. You will coordinate appointments, handle inquiries, and assist with insurance processes in a fast-paced dental practice.

The ideal candidate has 2+ years of front-office experience, strong communication, and a team-oriented mindset.