Dental Front Desk Coordinator: Patient-Centric Care & Growth

Affordable Care, LLC; Covington (LA); Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

Affordable Dentures & Implants in Covington, LA is seeking an experienced Dental Front Desk Coordinator who welcomes patients with warmth and efficiency. You will ensure smooth daily front desk operations and support a team delivering high-quality tooth replacement solutions.

This role emphasizes patient care, clear communication, and accurate record keeping using Dentrix, as well as handling scheduling, payments, insurance coordination, and financing options like CareCredit.

Formación

• 2+ years of dental front office or dental receptionist experience required
• Experience scheduling patients in a dental practice
• Experience using Dentrix preferred
• CareCredit experience preferred
• Knowledge of dental terminology, treatment planning, and patient scheduling
• Experience managing the full dental insurance process, including verification, benefit review, claim submission, pre-authorizations, payment posting, follow-up and patient financial communication
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Ability to work efficiently in a fast-paced dental office
• Chairside assisting or oral surgery experience is a plus but not required

Responsabilidades

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties as assigned to support the success of the practice.

Conocimientos

Customer service

Communication

Organizational skills

Multitasking

Team collaboration

Herramientas

Dentrix

CareCredit

Descripción del empleo

Affordable Dentures & Implants in Covington, LA is seeking an experienced Dental Front Desk Coordinator who welcomes patients with warmth and efficiency. You will ensure smooth daily front desk operations and support a team delivering high-quality tooth replacement solutions.

This role emphasizes patient care, clear communication, and accurate record keeping using Dentrix, as well as handling scheduling, payments, insurance coordination, and financing options like CareCredit.