Dental Front Desk Coordinator: Patient Concierge

Dental365; Florham Park (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health and Vision Insurance

401K with Matching

Paid Time Off

You Day

In-house Dental Program

Additional Perks

Job summary

Dental365 in Flemington, NJ seeks a Front Desk Coordinator to deliver concierge patient service. The role includes greeting patients, answering calls, scheduling, and handling billing inquiries in a friendly office setting with Denticon software.

The practice offers a supportive environment with competitive compensation. Salary range is $18-$24 per hour, full-time role (30+ hours weekly) with benefits including health and vision plans, 401(k) matching, generous PTO, and in-house dental program

Qualifications

• Prior experience in the dental field is highly preferred, open to healthcare or customer service backgrounds.
• A resume showing a consistent and stable employment history.
• Excellent organizational and multitasking abilities.
• Flexibility to adapt to varying schedules and shift patterns.

Responsibilities

• Warmly greet patients with concierge-level care and professionalism.
• Answer phones promptly and respond to messages.
• Manage schedules, input and confirm patient appointments.
• Enter new patient records and update ledgers accurately in the system.
• Collect co-pays and verify PPO/FFS insurance eligibility.
• Address billing questions and direct inquiries to the appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Front desk experience

Customer service

Phone etiquette

Tools

Denticon

Job description

Dental365 in Flemington, NJ seeks a Front Desk Coordinator to deliver concierge patient service. The role includes greeting patients, answering calls, scheduling, and handling billing inquiries in a friendly office setting with Denticon software.

The practice offers a supportive environment with competitive compensation. Salary range is $18-$24 per hour, full-time role (30+ hours weekly) with benefits including health and vision plans, 401(k) matching, generous PTO, and in-house dental program