Dental Front Desk Concierge - Patient Experience Champion

Dental365; Warren (RI); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Generous compensation

Health and Vision insurance plans

401(k) matching

Paid time off

In-house dental program

Fringe benefits

Job summary

Dental365 is seeking a Front Desk Coordinator to enhance the patient experience at our Rhode Island practice. You will greet patients, answer calls, manage appointments, and support front office operations with precision using Denticon.

Ideal candidates have 3+ years of dental administrative experience, strong organizational skills, and a flexible schedule. Salary offers reflect a generous compensation package and full-time benefits in a patient‑centered environment.

Qualifications

• 3+ years of dental administrative experience preferred.
• Resume showing stable employment history.
• Exceptional organizational skills to manage multiple tasks.
• Flexibility to adapt to varying schedules.

Responsibilities

• Greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries and direct to appropriate departments.
• Assist with office duties as directed by Practice Manager.

Skills

Concierge service

Multitasking

Customer service

Interpersonal communication

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator to enhance the patient experience at our Rhode Island practice. You will greet patients, answer calls, manage appointments, and support front office operations with precision using Denticon.

Ideal candidates have 3+ years of dental administrative experience, strong organizational skills, and a flexible schedule. Salary offers reflect a generous compensation package and full-time benefits in a patient‑centered environment.