Dental Front Desk Coordinator: Elevate Patient Experience

Affordable Care, LLC; Amherst (NH); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Supportive, team-oriented work环境

Make a meaningful impact on patients' 

Work alongside experienced dental team

Comprehensive new hire training and On

Job summary

Amherst Village Dental in Amherst, NH is seeking a Dental Front Desk Coordinator to deliver outstanding patient service and keep front-office operations running smoothly. You will welcome patients, manage check-ins/outs, schedule appointments, and assist with billing and insurance processes with a patient-first approach.

The ideal candidate has 2+ years in a dental front office role, experience with Dentrix, and knowledge of CareCredit financing.

Qualifications

• Minimum 2+ years of dental front office or receptionist experience.
• Experience scheduling patients in a dental practice.
• Experience with Dentrix practice management software.
• CareCredit experience preferred.
• Knowledge of dental terminology and insurance processes.
• Excellent customer service and strong organizational skills.
• Ability to work in a fast-paced dental environment.

Responsibilities

• Greet and check in/out patients with professionalism.
• Schedule, confirm, and coordinate appointments.
• Answer calls and respond to patient inquiries.
• Verify patient records using Dentrix.
• Process payments and reconcile daily transactions.
• Discuss financing options, including CareCredit.
• Assist with insurance documentation and claims.
• Maintain organized reception area.

Skills

Dental Front Office

Customer Service

Communication

Tools

Dentrix

CareCredit

Job description

Amherst Village Dental in Amherst, NH is seeking a Dental Front Desk Coordinator to deliver outstanding patient service and keep front-office operations running smoothly. You will welcome patients, manage check-ins/outs, schedule appointments, and assist with billing and insurance processes with a patient-first approach.

The ideal candidate has 2+ years in a dental front office role, experience with Dentrix, and knowledge of CareCredit financing.