Dental Front Desk Coordinator - Scheduling & Patient Care

Dental-Dreams; Lynn (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Competitive pay

Job summary

Dental Dreams in Lynn, MA is seeking a Front Desk receptionist to manage scheduling, patient check-ins, and insurance verifications in a fast-paced dental office. You will greet patients, answer calls, confirm appointments, and help maintain accurate patient records.

You will also handle payments, pre-authorizations, and insurance claims while supporting the team to meet daily goals and provide excellent service in a collaborative environment.

Qualifications

• Customer service experience required.
• Bilingual (preferred).
• Experience with Dentrix and/or Eaglesoft (preferred).

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Customer Service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams in Lynn, MA is seeking a Front Desk receptionist to manage scheduling, patient check-ins, and insurance verifications in a fast-paced dental office. You will greet patients, answer calls, confirm appointments, and help maintain accurate patient records.

You will also handle payments, pre-authorizations, and insurance claims while supporting the team to meet daily goals and provide excellent service in a collaborative environment.