Dental Front Desk Coordinator – Career Growth & Benefits

Complete Dental Care; Bellaire (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Benefits package

401k

Career growth

Job summary

North American Dental Group is seeking a Front Desk Coordinator in Ohio to join our patient‑focused practice. You will manage reception, scheduling, patient check-in/out, insurance verification, and daily financial tasks with accuracy and empathy.

The ideal candidate has strong customer service skills, familiarity with dental software and MS Office, and the ability to communicate clearly with patients and staff.

Qualifications

• Must be dependable and accurate with financial information.
• Experience with insurance verification and end-of-day reporting.
• Greet visitors and manage patient communications.
• Ability to schedule, verify, and confirm appointments.

Responsibilities

• Answer phone calls and provide information to callers.
• Greet visitors and patients; schedule, verify, and confirm appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and collect co-payments; verify insurance.
• Track appointments for no-shows, cancellations, and late arrivals.

Skills

Customer service

Phone etiquette

Interpersonal skills

Scheduling

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Dental software

MS Office

Job description

North American Dental Group is seeking a Front Desk Coordinator in Ohio to join our patient‑focused practice. You will manage reception, scheduling, patient check-in/out, insurance verification, and daily financial tasks with accuracy and empathy.

The ideal candidate has strong customer service skills, familiarity with dental software and MS Office, and the ability to communicate clearly with patients and staff.