Dental Front Desk Coordinator - Career Growth & Benefits

North American Dental Group; Town of Aurora (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Benefits package + 401k

Career growth opportunities

Job summary

North American Dental Group is seeking a Front Desk Coordinator to join our team. The role focuses on delivering exceptional patient care, verifying insurance, scheduling appointments, and handling financial transactions with accuracy.

The position requires strong customer service, familiarity with dental software, and the ability to work in a fast-paced dental office. Pay starts at $20.50/hour; schedule is Monday–Friday, 8am–5pm.

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and MS Office; ability to learn new programs.

Responsibilities

• Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
• Explain procedures and/or services to patients using dental knowledge.
• Present financial policies and arrangements to patients; collect co-payments and verify insurance coverage.
• Track appointments due to no-shows, cancellations, and late arrivals.

Skills

Customer service

Insurance verification

Dental experience

Microsoft Office

Dental software

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Dental software

MS Office

Job description

North American Dental Group is seeking a Front Desk Coordinator to join our team. The role focuses on delivering exceptional patient care, verifying insurance, scheduling appointments, and handling financial transactions with accuracy.

The position requires strong customer service, familiarity with dental software, and the ability to work in a fast-paced dental office. Pay starts at $20.50/hour; schedule is Monday–Friday, 8am–5pm.