Dental Front Desk Coordinator — Welcoming, Efficient, PTO & Growth

North American Dental Group; Sylvania Township (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Comprehensive Benefits

Career Growth

Dynamic Environment

Job summary

North American Dental Group's Corner Dental in Sylvania, OH is seeking a Front Desk Coordinator to greet patients, manage scheduling, verify insurance, and handle payments. You will support daily operations with strong organization and customer service in a welcoming, patient-focused environment.

The role requires clear communication, multitasking, and the ability to explain procedures and policies. Prior dental or healthcare experience is a plus; training is provided and benefits and PTO are

Qualifications

• Requires strong customer service skills and experience in a dental/healthcare setting.
• Experience with dental software and Microsoft Office is preferred.
• Excellent communication and organizational abilities are essential.

Responsibilities

• Dependably handle financial tasks, including co-payment collection and daily reporting.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients with professionalism and empathy.
• Track and manage appointments, including cancellations and no-shows.

Skills

Customer service

Dental experience

Communication

Multitasking

Organizational skills

Microsoft Office

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group's Corner Dental in Sylvania, OH is seeking a Front Desk Coordinator to greet patients, manage scheduling, verify insurance, and handle payments. You will support daily operations with strong organization and customer service in a welcoming, patient-focused environment.

The role requires clear communication, multitasking, and the ability to explain procedures and policies. Prior dental or healthcare experience is a plus; training is provided and benefits and PTO are