Dental Front Desk Coordinator

Coast Dental & Orthodontics; Tallahassee (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Coast Dental & Orthodontics in Tallahassee, FL is seeking an enthusiastic Front Office staff member to support the dental team at the reception. You will handle patient check-in, registrations, scheduling, and insurance verifications with EagleSoft under the Office Manager's direction.

The role emphasizes strong customer service, professional phone etiquette, and accurate data entry. Office hours are full-time, with daily tasks including chart upkeep and routine meetings.

Qualifications

• Basic clerical duties and front desk support in a dental office.
• Experience with patient check-in and registrations preferred.
• Familiarity with dental terminology and insurance processes is helpful.

Responsibilities

• Exercise excellent customer service while interacting with patients over the phone and in person.
• Check in patients and complete registrations under supervision.
• Schedule appointments and confirm them two business days prior.
• Verify insurance and link coverage in EagleSoft as directed.
• Ensure pre-authorizations are obtained when required.
• Complete checkout by reviewing charts and documenting procedures.
• File patient charts daily and participate in team huddles and meetings.

Skills

Front desk

Customer service

Phone etiquette

Multi-tasking

Organizational skills

Education

High School Diploma

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Job description

Coast Dental & Orthodontics in Tallahassee, FL is seeking an enthusiastic Front Office staff member to support the dental team at the reception. You will handle patient check-in, registrations, scheduling, and insurance verifications with EagleSoft under the Office Manager's direction.

The role emphasizes strong customer service, professional phone etiquette, and accurate data entry. Office hours are full-time, with daily tasks including chart upkeep and routine meetings.