Dental Front Desk & Admin Specialist (Dentrix)

GoodSmiles Dental Care; Tallahassee (FL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

GoodSmiles Dental Care in Tallahassee, FL seeks a friendly Dental Receptionist to greet patients, answer inquiries, and manage front desk communications.

You will use Dentrix for patient registration, insurance verification, and procedure entry, ensuring accurate records and courteous service to every visitor. Experience with insurance verification and authorization is preferred, as well as the ability to work collaboratively with clinicians to coordinate patient care.

Qualifications

• Strong communication with patients and staff.
• Ability to handle high volume calls with professionalism.
• Capable of coordinating front-desk tasks efficiently.

Responsibilities

• Greet visitors and patients, answer questions, and provide information in a professional manner.
• Answer telephone calls using proper protocol.
• Reschedule patients' appointments and notify changes in schedule.
• Enter, retrieve and document patient information, and process Doctor orders accurately.
• Verify and obtain insurance authorization as needed; assist with insurance communications.

Skills

Communication

Phone etiquette

Teamwork

Multitasking

Tools

Dentrix

Job description

GoodSmiles Dental Care in Tallahassee, FL seeks a friendly Dental Receptionist to greet patients, answer inquiries, and manage front desk communications.

You will use Dentrix for patient registration, insurance verification, and procedure entry, ensuring accurate records and courteous service to every visitor. Experience with insurance verification and authorization is preferred, as well as the ability to work collaboratively with clinicians to coordinate patient care.