Dental Front Desk Coordinator

​Florida Dental As; Daytona Beach, Northern (FL, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Florida Dental As seeks a front desk support person to assist the dental office with patient interaction and basic paperwork under the Office Manager. You will greet patients, check them in, schedule visits, and handle registrations.

Responsibilities include insurance verifications in EagleSoft, pre-authorizations, and ensuring accurate charting at checkout. You will participate in huddles, maintain the front desk, and support daily operations.

Qualifications

• Basic clerical and administrative tasks are expected.
• Excellent customer service with professional phone etiquette.
• Familiarity with dental insurance terminology is helpful.
• Working knowledge of Internet Explorer and Microsoft Word required; Excel preferred.
• Experience with dental software such as EagleSoft is preferred.
• Strong organizational skills with the ability to multi-task.

Responsibilities

• Provide excellent customer service to patients over the phone and in person.
• Check in patients and complete registration under the Office Manager.
• Schedule patient appointments within operational standards.
• Confirm upcoming appointments two business days prior.
• Verify insurance coverage and link in EagleSoft; obtain pre-authorizations when required.
• Complete checkout by verifying charts and documenting procedures.
• File patient charts daily.
• Participate in morning huddles and routine office meetings.
• Contribute to monthly checklist activities.
• Keep front desk area neat and organized.
• Perform other duties as assigned.

Skills

Clerical skills

Customer service

Insurance terminology

Word processing

Excel

Organizational skills

Tools

Internet Explorer

Microsoft Word

Microsoft Excel

EagleSoft

Job description

Florida Dental As seeks a front desk support person to assist the dental office with patient interaction and basic paperwork under the Office Manager. You will greet patients, check them in, schedule visits, and handle registrations.

Responsibilities include insurance verifications in EagleSoft, pre-authorizations, and ensuring accurate charting at checkout. You will participate in huddles, maintain the front desk, and support daily operations.