Dental Front Desk Coordinator

OMS360; Missouri; On-site; USD 34,000 - 42,000; Full time

Job summary

OMS360 is seeking a Front Desk Coordinator for its Greater St Louis Oral and Maxillofacial Surgery practice. You will greet patients, verify and update their data, and prepare appointment information.

You will also protect patient privacy, coordinate with other departments on accounts, answer phones, and travel to other OMS360 offices as needed.

Qualifications

• Experience in a medical or dental practice is preferred.
• Excellent communication skills and customer service ability.
• Ability to process information quickly and accurately.
• Highly collaborative and dependable.
• Knowledge of computer software applications.

Responsibilities

• Greet and receive patients in a friendly, professional manner.
• Review patient data with the patient and ensure accuracy.
• Prepare information prior to appointments.
• Maintain privacy when handling private information.
• Coordinate with other departments regarding patient accounts.
• Answer phones and direct call traffic as required.
• Travel to other offices as necessary.

Skills

Greet patients

Data accuracy

Communication

Customer service

Privacy/compliance

Team collaboration

Education

High school diploma

Tools

EHR systems

Job description

Greater St Louis Oral and Maxillofacial Surgery - Front Desk Coordinator

Purpose: Responsible for greeting patients, checking them in and processing through their appointment.

Office Address:

Position Requirements:

• Greet and receive patients in a friendly and professional manner
• Ensure patient data is accurate and current by reviewing it with the patient
• Prepare appropriate information prior to patient appointments
• Use discretion with all private information in a medical setting
• Communicate with other departments as required regarding patient accounts/concerns/questions
• Answer phones and direct call traffic as required
• Travel to other offices as necessary

Qualifications:

• Experience working in a medical or dental practice is preferred
• Excellent communication skills, professionalism and customer service ability.
• Highly collaborative
• Ability to process information quickly and accurately
• Willingness to learn new skills.
• Mature and dependable.
• Knowledge of computer software applications.

OMS360 is an Equal Opportunity Employer (EEO).

OUR CORE VALUES

• Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
• Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
• Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
• Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
• Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.