Receptionist

St Louis South Oral Surgery

St. Louis (MO)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Training opportunities

Job summary

A St. Louis dental practice is seeking a motivated individual to provide exceptional customer service and support in a full-time role. Responsibilities include greeting patients, managing appointments, and ensuring efficient patient flow through effective communication with staff. A high school diploma is required, and previous experience in dental or hospitality is preferred, though training is provided for the right candidate. Join our compassionate team dedicated to making a positive impact on patient care.

Qualifications

Prior dental or hospitality experience preferred.
Comfort with patient care and electronic scheduling.
Willingness to learn and train.

Responsibilities

Greet and check in patients accurately.
Schedule and confirm appointments efficiently.
Guide patients through registration and verification.
Communicate with clinical and billing teams.
Address patient inquiries with empathy.
Maintain patient record confidentiality.
Keep reception area neat and welcoming.

Skills

Customer service

Communication

Multitasking

EMR/EHR familiarity

Communication

Multitasking

Record keeping

Education

High school diploma or equivalent

Tools

Electronic health record system

Job description

Who We Are:

Our practice is founded on a purpose driven commitment to delivering exceptional oral and maxillofacial care to every patient, blending advanced surgical techniques with modern technology to achieve outstanding outcomes. We are process focused, utilizing a structured, patient – centered environment that ensures quality, support and consistency for both adults and children.

About The Job:

We are a growth seeking team, continuously integrating the latest advancements in oral surgery to provide superior care. Our approach is deeply humanitarian centered on compassionate teamwork and prioritizing the wellbeing and comfort of all who walk through our doors. Ultimately, we are missionaries in our dedication to serve the community, striving to make a meaningful, positive impact on the health and lives of our patients through every interaction and procedure.

Do you find Fulfillment in?

Welcoming and assisting patients from the moment they arrive.
Creating a calm, professional, and friendly first impression.
Managing schedules and coordination appointments efficiently.
Communicating clearly and compassionately with patients, families, and team members.
Multitasking and staying organized in a fast-paced setting.
Problem-solving and handling challenges with a positive attitude.
Taking ownership and following through on details to ensure nothing is missed.

Primary Responsibilities

Patient Reception: Greet and check in patients, collect paperwork, and ensure all information is complete and accurate.
Phone and Scheduling: Answer phone calls, schedule and confirm appointments, manage calendars for multiple providers and locations.
Patient intake: Guide patients through electronic registration, insurance verification, consent forms and medical/dental history forms.
Coordination: Communicate effectively with clinical and billing teams to ensure a smooth patient flow.
Customer service: Address any questions, concerns and special request with professionalism and empathy.
Records Management: Scan, file, and update patient records in the electronic health record system, maintaining strict confidentiality.
Facility Support: Help keep the reception area and waiting room neat and welcoming.

Education

High school diploma or equivalent (Required).

Experience

Prior dental, or hospitality experience preferred, but we’re willing to train the right candidate!
Comfort with patient care, electronic scheduling systems, EMR/EHR, or dental/medical office software is a plus.

Other Details