Dental Front Desk Concierge & Patient Experience Lead

Leading Edge Specialized Dentistry; Toledo (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Leading Edge Specialized Dentistry in Toledo, OH is seeking a Front Desk Coordinator to enhance the patient experience. You will warmly greet patients, manage scheduling, handle phones, and assist with billing and insurance verification in a modern, patient‑centered practice.

We value a candidate with dental experience, strong organization, and excellent communication who can adapt to flexible schedules and support a collaborative team.

Qualifications

• Prior dental experience is required.
• Experience in perio/surgical office preferred.
• Resume showing a consistent and stable employment history.
• Excellent organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental experience

Perio/Surgical experience

Interpersonal skills

Organizational skills

Schedule flexibility

Denticon

Tools

Denticon

Job description

Leading Edge Specialized Dentistry in Toledo, OH is seeking a Front Desk Coordinator to enhance the patient experience. You will warmly greet patients, manage scheduling, handle phones, and assist with billing and insurance verification in a modern, patient‑centered practice.

We value a candidate with dental experience, strong organization, and excellent communication who can adapt to flexible schedules and support a collaborative team.