Dental Front Desk Concierge - Elevate Patient Experience

Dental365; Toledo (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Flexible health and vision insurance

401(K) retirement plan with matching

Paid time off

In-house dental program

Other perks

Job summary

Dental365 in Toledo, OH seeks a Front Desk Coordinator to join a patient-centered team. You will greet patients, assist with scheduling, billing, and insurance verification in a modern practice.

We offer flexible hours with a set schedule and a salary of $20–$23 per hour, along with comprehensive benefits, including health/vision, a 401(k) plan, generous PTO, and an in-house dental program for you and your family.

Qualifications

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental experience

Organizational skills

Interpersonal communication

Flexibility

Job description

Dental365 in Toledo, OH seeks a Front Desk Coordinator to join a patient-centered team. You will greet patients, assist with scheduling, billing, and insurance verification in a modern practice.

We offer flexible hours with a set schedule and a salary of $20–$23 per hour, along with comprehensive benefits, including health/vision, a 401(k) plan, generous PTO, and an in-house dental program for you and your family.