Dental Front Desk Specialist - Patient Experience Lead

Dental365; Maumee (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid‑Time Off

Exclusive In‑house Dental Program

Extra Perks and Fringe Benefits

Job summary

Dental365, located in Maumee, OH, seeks a Front Desk Coordinator to elevate patient experience at our modern practice. You will greet patients, manage calls, schedule appointments, and handle billing inquiries in a supportive, team‑driven environment.

Role requires dental experience, strong organization, and flexible scheduling. We offer competitive compensation, health/vision insurance, 401(k) matching, generous PTO, and exclusive in‑house dental perks to full‑time staff.

Qualifications

• Prior dental experience required.
• Resume showing stable employment history.
• Excellent organizational skills to manage multiple tasks.
• Flexibility to adapt to varying schedules.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering new patient records and updating ledgers (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental experience

Organizational skills

Flexibility

Interpersonal communication

Stable employment history

Tools

Denticon

Job description

Dental365, located in Maumee, OH, seeks a Front Desk Coordinator to elevate patient experience at our modern practice. You will greet patients, manage calls, schedule appointments, and handle billing inquiries in a supportive, team‑driven environment.

Role requires dental experience, strong organization, and flexible scheduling. We offer competitive compensation, health/vision insurance, 401(k) matching, generous PTO, and exclusive in‑house dental perks to full‑time staff.