Dental Front Desk Concierge — OJT Training & Benefits

Dental Dreams LLC; Leominster (MA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

On-The-Job Training (OJT)

Job summary

KOS Services Inc. / Dental Dreams LLC in Leominster, MA is hiring receptionists focused on scheduling, patient check-ins, and delivering outstanding customer service. We offer an OJT program for aspiring Dental Assistants and Office Managers.

Role involves verifying benefits, handling payments, and maintaining patient records in a fast-paced office environment, with opportunities for growth within a supportive team.

Qualifications

• Customer service experience is required.
• Experience with dental office software is preferred (Dentrix or Eaglesoft).
• Ability to verify benefits and collect payments.

Responsibilities

• Maintain a high level of customer service at all times.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Schedule patient appointments and support monthly goals.
• Maintain detailed patient records in a fast-paced environment.
• Process payments, co-pays, and deductibles.
• Assist with presenting and explaining treatment plans.

Skills

Customer Service

Education

High school diploma

Tools

Dentrix

Eaglesoft

Job description

KOS Services Inc. / Dental Dreams LLC in Leominster, MA is hiring receptionists focused on scheduling, patient check-ins, and delivering outstanding customer service. We offer an OJT program for aspiring Dental Assistants and Office Managers.

Role involves verifying benefits, handling payments, and maintaining patient records in a fast-paced office environment, with opportunities for growth within a supportive team.