Front Desk Receptionist (Leominster)

Dental Dreams LLC; Leominster (MA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

On-The-Job Training (OJT)

Job summary

KOS Services Inc. / Dental Dreams LLC in Leominster, MA is hiring receptionists focused on scheduling, patient check-ins, and delivering outstanding customer service. We offer an OJT program for aspiring Dental Assistants and Office Managers.

Role involves verifying benefits, handling payments, and maintaining patient records in a fast-paced office environment, with opportunities for growth within a supportive team.

Qualifications

• Customer service experience is required.
• Experience with dental office software is preferred (Dentrix or Eaglesoft).
• Ability to verify benefits and collect payments.

Responsibilities

• Maintain a high level of customer service at all times.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Schedule patient appointments and support monthly goals.
• Maintain detailed patient records in a fast-paced environment.
• Process payments, co-pays, and deductibles.
• Assist with presenting and explaining treatment plans.

Skills

Customer Service

Education

High school diploma

Tools

Dentrix

Eaglesoft

Job description

The Role

Dental Dreams LLC in Leominster, MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are also interested in training those seeking to become Dental Assistants in our On-The-Job Trained (OJT) Program!

Who Are We

KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more
• On-The-Job Training (OJT)

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environmentAssist with presenting and/or explaining treatment plans

Qualifications

• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.