Dental Front Desk Pro: Scheduling, Check-In & Patient Care

Dental-Dreams; Worcester (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

KOS Services Inc. / Dental Dreams LLC in Worcester, MA is hiring Receptionists to join our team. This role focuses on scheduling appointments, verifying benefits, and delivering excellent customer service in a fast-paced dental office.

Candidates should have at least 1 year of customer service experience and familiarity with Dentrix or Eaglesoft. We offer competitive pay, medical and vision insurance, PTO, and 401K.

Qualifications

• At least 1 year of recent work experience - Required.
• Customer Service experience.
• Dentrix and/or Eaglesoft

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer service

Tools

Dentrix

Eaglesoft

Job description

KOS Services Inc. / Dental Dreams LLC in Worcester, MA is hiring Receptionists to join our team. This role focuses on scheduling appointments, verifying benefits, and delivering excellent customer service in a fast-paced dental office.

Candidates should have at least 1 year of customer service experience and familiarity with Dentrix or Eaglesoft. We offer competitive pay, medical and vision insurance, PTO, and 401K.