Dental Front Desk: Growth Path & OJT in Assisting

Dental-Dreams; Leominster (MA); On-site; USD 46,646,000 - 51,577,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

On-The-Job Training (OJT)

Job summary

Dental Dreams LLC in Leominster, MA seeks a friendly Front Desk Receptionist to join our team. The role focuses on scheduling appointments, greeting patients, verifying benefits, and delivering excellent customer service in a fast-paced dental office.

We provide on-the-job training for those aiming to become Dental Assistants or Office Managers, along with competitive pay, medical/vision insurance, PTO, 401K, and a supportive, growth-focused workplace.

Qualifications

• Customer Service experience.
• Dentrix and/or Eaglesoft (preferred).

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer service

Dentrix/Eaglesoft

Job description

Dental Dreams LLC in Leominster, MA seeks a friendly Front Desk Receptionist to join our team. The role focuses on scheduling appointments, greeting patients, verifying benefits, and delivering excellent customer service in a fast-paced dental office.

We provide on-the-job training for those aiming to become Dental Assistants or Office Managers, along with competitive pay, medical/vision insurance, PTO, 401K, and a supportive, growth-focused workplace.