Dental Front Desk: Training Path to Dental Assistant

Dental-Dreams; Brockton (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Competitive compensation

Job summary

KOS Services Inc. / Dental Dreams LLC in Brockton, MA is hiring a Front Desk Receptionist. The role focuses on scheduling appointments, assisting with daily operational goals, and delivering excellent customer service. Training for Dental Assistant on-the-job through our program is available.

The team emphasizes patient satisfaction in modern facilities, with benefits including medical/vision, PTO, 401K, and free dental treatment at our locations.

Qualifications

• Customer service experience required; minimum 1 year.
• Experience with dental software is preferred (Dentrix, Eaglesoft).
• Cape Verdean Creole preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer service

Communication

Teamwork

Tools

Dentrix

Eaglesoft

Job description

KOS Services Inc. / Dental Dreams LLC in Brockton, MA is hiring a Front Desk Receptionist. The role focuses on scheduling appointments, assisting with daily operational goals, and delivering excellent customer service. Training for Dental Assistant on-the-job through our program is available.

The team emphasizes patient satisfaction in modern facilities, with benefits including medical/vision, PTO, 401K, and free dental treatment at our locations.