Dental Front Desk Specialist — Growth Path & Benefits

Dental Dreams LLC

Brockton (MA)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

KOS Services Inc. / Dental Dreams LLC in Brockton, MA is hiring Receptionists to join our team. The role focuses on scheduling appointments, handling phones, greeting patients, verifying benefits, and delivering excellent customer service. We offer on-the-job training through our OJT program for those interested in becoming Dental Assistants or Office Managers.

We are an Equal Opportunity employer with a comprehensive benefits package and opportunities for growth within a multi-state practice.

Qualifications

Customer service experience required.
Minimum 1 year of recent work experience preferred.

Responsibilities

Maintain a high level of customer service at all times.
Work as part of a team with emphasis on communication.
Schedule patient appointments per month and daily patient goals.
Answer phones and confirm appointments.
Greet and check-in patients.
Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.